CentralDesk pairs your brand with senior Amazon Seller Central experts who resolve issues quickly, transparently, and without the back-and-forth.
No discovery calls. No statement of work. Open a ticket in your portal and an expert is assigned within minutes.
Whether you need a single suppressed listing fixed or an entire catalog updated, we've handled it before.
Everything from a single new listing to a full catalog overhaul. Product creation, flat file bulk updates, variation management, suppressed listing resolution, A+ Content, and Storefront management.
Protecting your selling privileges, proactively and in a crisis. Daily monitoring, policy compliance, listing and account suspension support, case creation, escalation, and brand protection.
Keeping your inventory moving and your reimbursements recovered. Shipment creation and monitoring, inventory forecasting, stranded inventory resolution, reconciliation, and reimbursement claims.
Improving visibility and driving conversion through Seller Central tools. Keyword research, competitor analysis, A/B testing, deals, coupons, and Brand Tailored Promotions.
Keeping your customers happy and your metrics clean. Buyer message management, negative feedback removal, refund processing, order management, and customer invoice generation.
Pulling and interpreting Seller Central reports to track performance and surface opportunities. Brand Analytics, Search Query Performance, and inventory and sales reporting.
Every CentralDesk plan includes two powerful tools that run automatically in the background, keeping watch on your catalog and your FBA account around the clock.
CentralDesk checks your entire Amazon catalog several times a day and alerts you the moment anything changes. Know when your titles are rewritten, your images swapped out, your bullets edited by a third party, or a hijacker has taken over your listing.
Amazon owes most FBA sellers money they'll never see. Every month, your expert reviews your Seller Central reports, identifies every missed reimbursement from lost inventory, damaged units, overcharged fees, and return errors, and files claims on your behalf.
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