Amazon Seller Central Support

Everyday maintenance,
tough cases, and everything
in between, calmly handled
by people who know Amazon.

CentralDesk pairs your brand with senior Amazon Seller Central experts who resolve issues quickly, transparently, and without the back-and-forth.

No long contracts
First case in minutes
Ex-Amazon team
CD-3847 Resolved · 2h 14m
ASIN suppressed for "main image requirements" — needs Cat. 1 review override.
CD-3849 In Progress
Reimbursement for inbound shipment short — escalating to FBA Care Hub.
CD-3851 Open
Brand Registry — unauthorized seller takedown for 3 ASINs (US + CA).
How it works

From stuck case to resolved
in three quiet steps.

No discovery calls. No statement of work. Open a ticket in your portal and an expert is assigned within minutes.

01

Open a case

02

Expert assigned

03

You get the resolution

What we handle

If it lives in Seller Central,
we've already done it.

Whether you need a single suppressed listing fixed or an entire catalog updated, we've handled it before.

Listings and Catalog Management

Everything from a single new listing to a full catalog overhaul. Product creation, flat file bulk updates, variation management, suppressed listing resolution, A+ Content, and Storefront management.

Account Health and Compliance

Protecting your selling privileges, proactively and in a crisis. Daily monitoring, policy compliance, listing and account suspension support, case creation, escalation, and brand protection.

FBA and Inventory

Keeping your inventory moving and your reimbursements recovered. Shipment creation and monitoring, inventory forecasting, stranded inventory resolution, reconciliation, and reimbursement claims.

Advertising, Promotions, and Research

Improving visibility and driving conversion through Seller Central tools. Keyword research, competitor analysis, A/B testing, deals, coupons, and Brand Tailored Promotions.

Customer Service and Orders

Keeping your customers happy and your metrics clean. Buyer message management, negative feedback removal, refund processing, order management, and customer invoice generation.

Reporting and Analytics

Pulling and interpreting Seller Central reports to track performance and surface opportunities. Brand Analytics, Search Query Performance, and inventory and sales reporting.

See our complete list of services and expertise →
Dedicated experts
Former Amazon employees who know Seller Central from the inside
Fast turnaround
Cases tracked and escalated until they're resolved
Full transparency
Real-time ticket updates and complete case history
Included in every plan

More than a support desk.

Every CentralDesk plan includes two powerful tools that run automatically in the background, keeping watch on your catalog and your FBA account around the clock.

🔍

Automatic Content Monitoring

CentralDesk checks your entire Amazon catalog several times a day and alerts you the moment anything changes. Know when your titles are rewritten, your images swapped out, your bullets edited by a third party, or a hijacker has taken over your listing.

  • Tracks titles, bullets, images, specs, category, and more
  • Email alert the moment a change is detected
  • Was vs. Now diff in your portal, one click to open a correction ticket
Learn how catalog monitoring works →
💵

Monthly FBA Reimbursement Audits

Amazon owes most FBA sellers money they'll never see. Every month, your expert reviews your Seller Central reports, identifies every missed reimbursement from lost inventory, damaged units, overcharged fees, and return errors, and files claims on your behalf.

  • No commission, no percentage of recovered funds
  • Tracks Amazon's 60-day claim window so nothing expires unfiled
  • Included in Basic and Advanced plans
Learn how reimbursement audits work →

Open your first case in minutes.

7-day free trial
No credit card required
Cancel anytime
Ex-Amazon experts
Get Started For Free →

Need more options? See all plans