Hands-on Seller Central account management, without the agency price tag.

CentralDesk gives you direct access to former Amazon employees who handle the day-to-day work of running a Seller Central account. Listings, account health, suspensions, FBA, case management — submit a ticket and an expert takes it from there.

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Some of the brands we're helping on Amazon

Cheeky Diana Dr. Perry Hydros La Bouche Micoco OOTW RCH
your account expert

Former Amazon employees, on your account.

Our account management experts are people who worked inside Amazon’s own Seller Support teams. They know exactly how the system works, what gets cases resolved, and how to navigate situations that stump most VAs — including escalation paths most VAs don’t have access to. Submit a ticket for anything that comes up in Seller Central and your assigned expert takes it from there.

monthly

FBA Reimbursement Audits

Amazon owes most FBA sellers money they'll never see. Every month, your account expert reviews your Seller Central reports, identifies every missed reimbursement, and files claims on your behalf.

Lost inventory, damaged units, overcharged fees, return errors. We track Amazon's 60-day claim window so nothing expires unfiled. No commission, no percentage of recovered funds.

Included in Basic and Advanced plans.

How reimbursement audits work →
MONTHLY AUDIT Lost inventory $842.10 Damaged units $317.55 Overcharged fees $461.20 Return errors $203.40 RECOVERED $1,824.25
what we handle

Everything an Amazon seller needs in Seller Central.

Account managers handle the day-to-day work of running your Seller Central account. Submit a ticket and your assigned expert takes it from there.

Listings and Catalog
Everything from a single new listing to a full catalog overhaul.
New listing creation
Building product listings from scratch, covering titles, bullets, descriptions, keywords, and attributes correctly structured for Seller Central.
Flat file bulk uploads
Creating and submitting flat file templates to update or create large numbers of listings simultaneously.
Suppressed and inactive listing resolution
Diagnosing and resolving suppressed, stranded, or inactive listings by identifying the root cause and applying the correct fix.
Variation management
Creating and modifying variation families, adding new child ASINs, correcting broken relationships, and managing theme attributes.
Catalog troubleshooting
Investigating and resolving catalog errors, duplicate ASINs, attribute conflicts, and merge issues.
Listing audit
Systematic review of your catalog to identify issues, gaps, and optimization opportunities.
A+ Content and Brand Story
Uploading and managing A+ Content modules and Brand Story sections via Seller Central.
Amazon Storefront management
Building and updating your Amazon brand Storefront, including page layout, imagery, and featured product sections.
Account Health and Compliance
Keeping your account in good standing and resolving problems before they escalate.
Account health monitoring
Keeping track of your Account Health dashboard and flagging issues before they affect your selling privileges.
Listing and ASIN reinstatement
Writing appeals and submitting documentation to get suppressed or removed ASINs reinstated.
Account suspension appeals
Drafting and submitting Plans of Action for suspended accounts, including related appeals and escalations.
Intellectual property disputes
Responding to IP complaints and counterfeit claims, and submitting retraction requests where eligible.
Brand Registry enrollment and support
Applying for and troubleshooting Amazon Brand Registry, including resolving failed enrollments.
Category and gating applications
Submitting applications for restricted categories and product types that require Amazon approval.
Seller Central case management
Opening, following up, and escalating Seller Central support cases until they reach a resolution.
FBA and Inventory
Keeping your inventory moving and your reimbursements recovered.
Shipment creation and monitoring
Creating FBA shipment plans, generating labels, and monitoring inbound shipments through to check-in.
Stranded inventory resolution
Identifying and resolving stranded inventory, including relisting and rerouting units as needed.
Inventory reconciliation
Comparing received vs shipped quantities and identifying discrepancies for follow-up with Amazon.
Reimbursement claims
Identifying lost or damaged FBA inventory and filing reimbursement claims with Amazon on your behalf. Included as a monthly audit on Basic and Advanced plans.
Removal and disposal orders
Submitting removal or disposal orders for unsellable, aged, or excess inventory.
FBA fee investigation
Reviewing charges for measurement-based fees (weight handling, storage) and disputing inaccurate assessments.
one platform →

One Platform. One Source of Truth.

Most Amazon sellers operate with a patchwork of software, spreadsheets, agencies, consultants, and browser tabs. CentralDesk brings everything together. Support, advertising, reporting, catalog health, search analytics, and Amazon intelligence are connected inside a single platform designed specifically for Amazon sellers.

Spend less time managing tools. Spend more time growing your business.

  • 7-day free trial
  • No credit card required
  • Cancel anytime
  • Expert, ex-Amazon team members
Get Started For Free →

Need more options? See all plans