How to connect

Pick your assistant below for the exact clicks, start to finish.

AI products change their settings menus often. These steps reflect each product's own current setup flow. If a label doesn't match what you see, the shape of the flow (add a connector, paste the URL, sign in, approve) is still the same, and the assistant's own help center will have the current wording.

🧠

Muse

Muse is Meta's personal AI agent. To connect CentralDesk, just tell your Muse agent:

Connect to CentralDesk's MCP server at https://centraldesk.io/app/mcp/

Muse will give you a secure link to sign in with your CentralDesk account. Choose the Amazon account you want it to reach on the approval screen, and you're connected.

Managing more than one Amazon account? Ask Muse to build a separate connector for each account, naming them to match, since a connector only reaches the one account you approved when you connected it.

💫

Claude

Works on Free, Pro, and Max plans. On Team or Enterprise, an Owner adds the connector once and members connect individually.

In Claude, open Customize, then Connectors. (Team/Enterprise Owners: use Organization settings → Connectors instead.)

Click Add custom connector. (Owners: click Add, then Custom, and choose Web if asked for a type.)

Paste the MCP server URL from above, and give it a name, your store name works well.

Leave Authentication on whatever Claude detects. CentralDesk registers itself automatically, so there's nothing else to fill in.

Click Add, then Connect. A CentralDesk sign-in and approval screen opens. Sign in, choose the Amazon account you want the assistant to reach, and click Allow access.

Team/Enterprise members: open Customize → Connectors, find CentralDesk under Custom, and click Connect to run the same sign-in step for your own account.

In any chat, click the + button, open Connectors, and turn CentralDesk on for that conversation. Then just ask.

Managing more than one Amazon account? Add a separate connector for each and name them to match, since a connector only reaches the one account you approved when you connected it.

🧩

ChatGPT

Read-only access is rolling out to individual Pro accounts through Developer Mode. Actions like pausing a campaign, setting a budget, or opening a ticket currently need a Business, Enterprise, or Edu workspace where an admin turns on developer mode and publishes the connector.

Open ChatGPT in a browser and go to Settings → Apps.

Open Advanced settings and turn on Developer mode. (Workspace admins building this for a team: Workspace settings → Apps → Create turns it on as part of creating the app.)

Click Create and name the app CentralDesk.

Paste the MCP server URL from above.

When asked how to authenticate, choose OAuth.

Click Scan Tools. A CentralDesk sign-in window opens, sign in and approve access, then wait for the scan to finish.

Click Create to save it. On a Business/Enterprise/Edu workspace, an admin then publishes it from Workspace settings → Apps → Drafts so the rest of the team can use it too.

Start a new chat, open the tools menu, and pick CentralDesk (or @mention it) to use it in that message.

Don't see Developer mode? It depends on your plan and, on workspace accounts, on an admin turning it on first. Check Settings → Apps again after an upgrade, or ask your workspace admin.

🔍

Perplexity

Custom connectors need a Pro or Enterprise Perplexity plan. This is Perplexity's newest connector support, so availability and menu names have moved more than once through 2026.

In Perplexity, click your profile icon in the lower left, then All settings.

In the left menu, click Connectors.

Click + Custom connector.

Give it a name, paste the MCP server URL from above, then click to expand Advanced.

Set Authentication to OAuth and Transport to Streamable HTTP, check the box confirming you understand custom connectors carry some risk, then click Add.

Find CentralDesk in the connector list and click it. A CentralDesk sign-in window opens, sign in and approve access.

Before you ask a question, click the + icon in a thread, open Connectors and sources, and make sure CentralDesk is checked. Perplexity only reads a connector when it's turned on for that thread.

Getting answers from the open web instead of your data? That almost always means the connector wasn't turned on for the thread, step 7 above.

Available tools

59 tools at time of writing, grouped by what they cover. Most only read data; the ones marked WRITE change something — a live ad campaign, a budget, a keyword, or a support ticket — and only work within what you can already do in CentralDesk for the account you've connected.

Account & Server

Server info `get_server_info`	Current build version, deploy timestamp, and the live tool list. Called automatically on connect.
Account info `get_account_info`	Account details for one seller account.
List accounts `list_accounts`	Every account an agency connection can reach.
Account users `get_account_users`	Users associated with an account.
Account summary `get_account_summary`	Rolled-up account performance for a date range.
Agency summary `get_agency_summary`	Rollup across every account an agency manages.
Data freshness `get_data_freshness`	Latest available data timestamp per data source, so you know how current an answer is.

Product Catalog & Listing Health

Bullet guidelines `get_bullet_guidelines`	Required bullet-writing guidelines for an account.
Catalog summary `get_catalog_summary`	Catalog-wide statistics: totals, averages, A+ coverage.
Search catalog `search_catalog`	Filtered product list (ASINs, bullet counts), no bullet text.
Products with detail `get_products_with_detail`	Filtered product list including bullet text.
Product detail `get_product_detail`	Full detail for a single ASIN, including bullet text.
Checkup summary `get_checkup_summary`	Content health report: which products are failing which checks.
Catalog changes `get_catalog_changes`	Products with unacknowledged flagged changes.
Listing health `get_listing_health`	Listing health scores and per-check breakdowns.
Health history `get_health_history`	Listing health score distribution over time.
Content issues `get_content_issues`	Products with weak listing content below a health threshold.
Rating health `get_rating_health`	Rating/review rollup: average rating, review counts, trend.
Buy Box status `get_buybox_status`	Current Buy Box ownership across catalog products.
Inventory `get_inventory`	Latest inventory across both FBA and FBM (merchant-fulfilled) channels.
Alerts `get_alerts`	Unread in-app alerts.
Refresh product `refresh_product`write	On-demand live pull of a single ASIN from Amazon.

Support Tickets

Tickets `get_tickets`	Support tickets, filterable.
Ticket detail `get_ticket_detail`	Full detail and comment thread for one ticket.
Tickets by ASIN `get_tickets_by_asin`	Every ticket ever opened for a specific ASIN.
Open ticket `open_ticket`write	Creates a new support ticket.
Add ticket comment `add_ticket_comment`write	Posts a new comment on an existing ticket.

Search Query Performance & Brand Analytics

SQP brands `list_search_query_brands`	Brands with Search Query Performance data available.
SQP weeks `list_search_query_weeks`	Available weeks of SQP data for a brand.
SQP week `get_search_query_week`	SQP data for a single week and brand.
SQP range `get_search_query_range`	SQP data across a range of weeks.
SQP summary `get_sqp_summary`	One-call SQP analysis pack (bucketed aggregates) for a brand-week.
Compare SQP weeks `compare_search_query_weeks`	Per-query week-over-week SQP comparison.
Brand search config `get_brand_search_config`	Configured branded/competitor search-term lists.
Update search config `update_brand_search_config`write	Adds or removes branded/competitor search terms.
Keyword gaps `get_keyword_gaps`	High-volume customer search queries from SQP not yet targeted in PPC.

Advertising

Campaign performance `get_campaign_performance`	Per-campaign performance over a date range.
Advertising summary `get_advertising_summary_by_class`	Rolled-up performance by campaign classification.
Keyword performance `get_keyword_performance`	Per-keyword performance over a date range.
Search terms `get_search_terms`	Actual customer search terms that triggered ads.
ASIN performance `get_asin_performance`	Per-ASIN advertised-product performance.
ASIN sales mix `get_asin_sales_mix`	Per-ASIN revenue split: organic vs. ad-attributed vs. halo.
Halo performance `get_halo_performance`	Cross-sell sales: ads for one product driving sales of another.
Placement breakdown `get_placement_breakdown`	Performance by ad placement (Top of Search, etc.).
Budget pacing `get_budget_pacing`	Month-to-date budget pacing per campaign.
Live pulse `get_live_pulse`	Today's intraday advertising activity, near real-time.
Hourly performance `get_hourly_performance`	Advertising performance broken out by hour/day-of-week pattern.
Performance benchmark `get_performance_benchmark`	Before/after comparison around a specific change date.
Pause campaign `pause_campaign`write	Pauses a live Sponsored Products campaign.
Enable campaign `enable_campaign`write	Resumes a paused Sponsored Products campaign.
Set campaign budget `set_campaign_budget`write	Sets the daily budget for a campaign.
Add negative keyword `add_negative_keyword`write	Adds a negative keyword to a campaign or ad group.

Sales

Sales summary `get_sales_summary`	Account-wide sales totals over a date range.
Sales by ASIN `get_sales_by_asin`	Per-ASIN sales for a single week.
Sales week-over-week `get_sales_wow`	Strict week-over-week sales comparison.
Top products by revenue `get_top_products_by_revenue`	Top ASINs by gross revenue over a date range.

Automation

Automation activity `get_automation_activity`	What the ad automations actually did, reverse-chronological.
Bid strategies `list_bid_strategies`	Saved bid-automation strategies (nightly keyword-bid rules).
Preview bid strategy `preview_bid_strategy`	Dry run of a saved strategy, same logic the nightly job uses.

This list reflects the tool catalog as of this writing. Tools are added over time — your assistant can always ask the server for its current, authoritative list.

Permissions you grant

When you connect an assistant, you sign in and choose one Amazon seller account, or one whole agency, to grant access to — the same choice you'd make connecting anything else to CentralDesk. That single choice is what scopes the connection; there's no separate toggle for individual tools or permissions beyond it.

Within the account or agency you choose, the assistant can read your catalog, advertising, sales, and search query data, and take the specific actions listed above as write: pausing or enabling ad campaigns, setting campaign budgets, adding negative keywords, updating brand search settings, refreshing product data, and opening or commenting on support tickets. It can never see or act on an account you didn't choose, and it can only do what you could already do yourself in CentralDesk for that account.

You can disconnect at any time from your assistant's own connector settings.

Privacy & security

Connecting uses OAuth 2.1, so you never paste a password into your assistant. The server runs over HTTPS, validates request origins, and rate-limits requests to prevent abuse. For how your data is handled more broadly, see our Privacy Policy.

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CentralDesk works with any client that supports the Model Context Protocol. Claude, ChatGPT, Perplexity, and Muse are trademarks of their respective owners and are referenced here only to indicate compatibility.

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