built for agencies ✦

One portal to run every client's Amazon account.

CentralDesk gives your agency expert catalog and account management, advertising analytics built for real decisions, and a single dashboard across your whole portfolio. Your team gets leverage. Your clients get results.

And you decide how much your clients see. Keep CentralDesk entirely behind the scenes, or give them a seat of their own.

Talk to us about your portfolio → See everything we handle
our take on advertising

Granular data for the decisions only you can make.

Most advertising tools sell automation: hand over your bids and budgets to a one-size-fits-all algorithm and hope it understands your client's brand. That isn't our focus.

We believe the agency makes the best decisions for each client. You understand their margins, their seasonality, their launches, and their goals in a way no generic rule engine ever will. Our job is to put exceptionally clear, granular data in front of you so those decisions are fast and well-informed.

Campaign performance, halo and cross-sell effects, placement breakdowns, search-term detail, and budget pacing, all surfaced the way an analyst would want to see them, not buried in a console.

One-size-fits-all bidding bots Generic rules that don't know your client's margins, launches, or seasonality.
Black-box automation Decisions made for you, with little visibility into why.
Granular, decision-ready reports The full picture, clearly presented, so your team acts with confidence.
Halo & cross-sell visibility See which ads drive sales of other products, including ones with zero ad spend.
In-app controls when you want them Pause campaigns, adjust budgets, add negatives, with every change logged to an audit trail.
the advertising module

Everything you need to read an account at a glance.

Connect each client's Amazon Ads account once. Data refreshes nightly, and every view is scoped to the client you're working on.

📈

Campaign Performance

Every campaign with impressions, clicks, CTR, spend, CPC, sales, orders, ACoS, and ROAS, all sortable, color-coded against targets, with a daily spend-and-sales trend chart.

Halo Effects

See which ads drive sales of other products in the catalog. Surface gateway products, a cross-sell matrix, and unadvertised products quietly earning halo revenue with zero ad spend of their own.

📍

Placement Breakdown

Spend and performance split across Top of Search, Detail Page, Rest of Search, and Off Amazon, at the account level and per campaign, so you know where bid multipliers will pay off.

💰

Budget Pacing

Month-to-date spend versus daily budget, with a trend-weighted projection of where each campaign lands by month-end. Spot overspend before it happens.

🔎

Search Terms & Targets

Every search term that triggered an ad, with clicks, spend, sales, and ACoS. The fastest way to find negative-keyword candidates and terms worth promoting.

⚙️

In-App Management

Pause or enable campaigns, change daily budgets, and add negative keywords without leaving CentralDesk. Every change is confirmed and written to an audit trail.

catalog monitoring

Catch problems before your client does.

Listings change without warning. Amazon overwrites a title, a hijacker swaps your images, the Buy Box quietly disappears, a price gets mangled, or A+ content drops off. By the time a client notices, it has usually already cost them sales, and they're emailing you to ask why.

CentralDesk checks every client's listings several times a day and flags the moment anything changes. The affected product jumps to the top of the catalog with a clear Was / Now comparison, and an email lands in your inbox listing exactly what moved. You see it first, fix it or escalate it, and reach out to the client already holding the solution.

That's the difference between a client who feels watched over and one who feels let down.

Change detected 14 minutes ago
B0XXXXXX1 · Stainless Steel Water Bottle 32oz
Title
Was Insulated Stainless Steel Water Bottle, 32oz, Leakproof
Now 32oz Water Bottle
Buy Box
Was Winning
Now Lost to third-party seller
Open a ticket Acknowledge
catalog & account management

Expert hands on every account, without the agency headcount.

Hiring, training, and retaining Amazon specialists is expensive and slow. CentralDesk gives every client account a dedicated expert who has done this before, so your team scales without scaling payroll.

1 portal
Every client in one place
Tickets, catalogs, advertising, and creative across your whole book of business. No logging in and out of seller accounts.
Hours back
Off your team's plate
Listing fixes, case escalations, suspensions, and FBA disputes handled by experts, freeing your team for strategy and growth.
Lower cost
Than building in-house
A fraction of the cost of hiring full-time Amazon specialists, and available the moment a new client signs.
🎫

Ticketed expert support

Open a ticket on behalf of any client for listing problems, account health cases, suspensions, FBA disputes, and everything in between. Track status and resolution times per account.

Content Checkup

A health check on bullets, images, A+ content, and Buy Box status across a client's catalog, with AI-assisted bullet suggestions and one-click escalation to a ticket.

💵

FBA reimbursement audits

Monthly audits of each client's FBA account for lost and damaged inventory and incorrect fees, with claims filed on their behalf, recovering money Amazon owes that most sellers never chase.

🎨

Design Desk

A shared creative workspace per client for brand assets and deliverables, with a full-screen asset viewer and threaded feedback that stays attached to the exact file.

🤖

AI assistant

Connect Claude to your whole portfolio with one key and ask about any client's catalog, tickets, or advertising in plain English. Pull the numbers and draft the next step in one go.

your call

Give your clients a seat, or keep it your edge.

CentralDesk works the way your agency works. You decide, per client, whether they get their own login or whether everything runs quietly in the background.

behind the scenes

Keep it your engine room

Run everything from your agency portal without giving clients access. They see the results; the platform stays your competitive advantage.

  • No client login. Your team manages everything centrally
  • Present results your own way, in your own reporting
  • The tooling and expertise stay part of your value
shared access

Give your client a seat

Turn on a client login when transparency strengthens the relationship. They get visibility into their own account while you stay in control.

  • Clients see their own catalog, tickets, and advertising
  • Campaign editing stays read-only for the client, so changes route through you
  • Builds trust without giving up the wheel
let's talk ✦

Run your whole portfolio from one place.

Tell us about the accounts you manage and we'll show you how CentralDesk fits your agency, your way and at your pace.

Talk to us about your portfolio →