CentralDesk is operated by Parker-Lambert, a California company. This policy explains what personal information we collect, how we use it, and your rights regarding it. Questions? Email us at hello@centraldesk.io.
Information you provide directly:
Information we collect automatically:
Information from third parties:
We do not sell your personal information. We do not use your data for advertising.
We use the following third-party services to operate CentralDesk:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Stripe | Payment processing and subscription management. Stripe stores your payment card details on our behalf. | stripe.com/privacy |
| Brevo (Sendinblue) | Transactional email delivery (sign-in links, ticket notifications, alerts). | brevo.com/legal/privacypolicy |
| Rainforest API | Amazon product data retrieval for catalog monitoring. ASINs from your catalog are sent to Rainforest to fetch product details. | rainforestapi.com/privacy |
| Google OAuth | Optional sign-in with Google. If you use Google sign-in, your name, email, and profile photo are shared with us by Google. | policies.google.com/privacy |
| Google Tag Manager / Analytics | Usage analytics on public-facing pages only. Not loaded for signed-in users. | policies.google.com/privacy |
| IONOS | Web hosting and infrastructure. | ionos.com/terms-gtc/privacy-policy |
We retain your account data for as long as your account is active. If your subscription is cancelled, your data is retained for up to 12 months to allow for reactivation.
Cancelling your subscription does not automatically delete your data. If you would like your account and all associated data permanently deleted, please email hello@centraldesk.io with "data deletion request" in the subject line and include the email address on your account. We will complete the deletion within 30 days and confirm by email.
We use industry-standard security practices to protect your data, including encrypted connections (HTTPS), hashed tokens for authentication, and access controls that limit which team members can access user data. No system is perfectly secure; if you become aware of a security issue, please report it to hello@centraldesk.io.
CentralDesk uses session cookies to keep you signed in. We do not use tracking cookies for advertising. Google Analytics cookies are set on public pages only and are not active when you are signed into your account.
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
To exercise any of these rights, email us at hello@centraldesk.io. We will respond within 45 days.
CentralDesk is not directed at children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.
We may update this privacy policy from time to time. We will notify you of material changes by email or by posting a notice in your portal. The date at the top of this page reflects when the policy was last updated.
Questions, requests, or concerns about your privacy? Email us at hello@centraldesk.io.
Parker-Lambert
Los Angeles, California